Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of the website, services, and digital products offered by Anvil & Thorne LLC (“Anvil & Thorne,” “we,” “us,” or “our”), a limited liability company organized under the laws of the State of Nebraska.

By accessing our website, booking a service, purchasing a product, or engaging us in any capacity, you agree to be bound by these Terms. If you do not agree, do not use our website or services.

We reserve the right to update these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

2. Services

Anvil & Thorne provides technology consulting, AI automation, digital presence, strategy consulting, custom AI tools, AI training, and digital product services to businesses and individuals.

Service Agreements

Specific projects and engagements are governed by individual project agreements, statements of work, or proposals agreed upon in writing. In the event of a conflict between a project agreement and these Terms, the project agreement controls.

Scope of Work

Services will be performed as described in the applicable project agreement. Any changes to scope must be agreed upon in writing and may result in additional fees and adjusted timelines. We will not perform out-of-scope work without a written change order.

Delivery Timelines

Estimated timelines are provided in good faith. Delays caused by client-side factors — including delayed approvals, late content delivery, or failure to provide required access — are not the responsibility of Anvil & Thorne and may extend project timelines without penalty to us.

3. Digital Products

Digital products sold by Anvil & Thorne — including assessments, guides, templates, prompt libraries, and tools — are subject to the following terms:

• License: Purchase of a digital product grants you a non-exclusive, non-transferable license to use the product for your personal or internal business purposes only.
• No resale: You may not resell, redistribute, sublicense, or publicly share digital products purchased from us without express written permission.
• No refunds: Due to the digital nature of our products, all sales are final. If you experience a technical issue preventing access, contact us within 7 days and we will resolve it.
• Intellectual property: All digital products remain the intellectual property of Anvil & Thorne LLC. Purchase does not transfer ownership or copyright.

4. Payment Terms

Fees

Fees for services are stated in project agreements. Digital product prices are displayed at the point of purchase. All prices are in U.S. dollars unless otherwise stated.

Payment Schedule

Unless otherwise agreed in writing:

• Digital products are paid in full at the time of purchase
• Project-based services may require a deposit (typically 50%) before work begins, with the remainder due upon completion or at agreed milestones
• Monthly retainers are due on the first of each month

Late Payments

Invoices not paid within 14 days of the due date may accrue a late fee of 1.5% per month on the outstanding balance. We reserve the right to pause or suspend services on accounts with overdue invoices until payment is received.

Payment Processing

Payments are processed through Stripe. By providing payment information, you authorize us to charge the applicable fees. You represent that you are authorized to use the payment method provided.

5. Client Responsibilities

To enable us to deliver services effectively, you agree to:

• Provide accurate, complete, and timely information requested for your project
• Grant us necessary access to platforms, accounts, and systems required to complete the work
• Review and respond to deliverables, proofs, and requests within agreed timeframes
• Ensure that any content or materials you provide do not infringe third-party intellectual property rights
• Designate a primary point of contact authorized to make decisions on your behalf

6. Intellectual Property

Our Work Product

Upon receipt of full payment, Anvil & Thorne assigns to you ownership of the final deliverables created specifically for your project (custom code, written content, design files), except as noted below.

Retained Rights

We retain ownership of: (a) our pre-existing tools, frameworks, methodologies, and processes; (b) any general knowledge, skills, or know-how developed during the engagement; and (c) templates or components used in your project that we use across multiple clients. These retained elements may be used in future projects without restriction.

Your Content

You retain ownership of all content, data, logos, and materials you provide to us. You grant us a limited license to use these materials solely for the purpose of delivering the services.

Portfolio Rights

Unless you request otherwise in writing, we reserve the right to display completed work in our portfolio and marketing materials.

7. Confidentiality

Each party agrees to keep confidential any non-public business information disclosed by the other party in connection with the services (“Confidential Information”). Confidential Information does not include information that is: (a) publicly available; (b) already known to the receiving party; (c) independently developed without reference to the disclosing party’s information; or (d) required to be disclosed by law.

This obligation survives termination of the business relationship for a period of two (2) years.

8. Warranties and Disclaimers

We deliver services with reasonable skill and care consistent with industry standards. We do not guarantee specific business outcomes, revenue increases, search engine rankings, or conversion rates. Results depend on factors outside our control, including market conditions, client implementation, and third-party platform changes.

9. Limitation of Liability

Our total liability to you for any claim arising out of or related to these Terms or our services shall not exceed the total fees paid by you to Anvil & Thorne in the three (3) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Anvil & Thorne LLC and its members, officers, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of our services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) content or materials you provide to us.

11. Termination

Either party may terminate a service engagement with 14 days’ written notice. Upon termination:

• You are responsible for payment of all fees for work completed through the termination date
• We will deliver all completed work product for which payment has been received
• Each party will return or destroy the other party’s Confidential Information upon request

We reserve the right to terminate immediately and without notice if you breach these Terms, fail to pay amounts owed, or engage in conduct we determine to be harmful, abusive, or illegal.

12. Dispute Resolution & Arbitration

We hope to resolve any dispute informally first. If you have a concern, contact us at [email protected] and we will make a good-faith effort to resolve it within 30 days.

Notwithstanding the above, either party may seek emergency injunctive relief in any court of competent jurisdiction to prevent irreparable harm pending arbitration.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Nebraska, without regard to its conflict of law principles. For any matters not subject to arbitration, the parties consent to the exclusive jurisdiction of the state and federal courts located in Douglas County, Nebraska.

14. General Provisions

• Entire Agreement: These Terms, together with any applicable project agreement, constitute the entire agreement between you and Anvil & Thorne regarding the subject matter herein and supersede all prior agreements.
• Severability: If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.
• Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce it in the future.
• Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights without restriction.
• Force Majeure: Neither party shall be liable for delays or failures in performance resulting from causes beyond their reasonable control, including acts of God, natural disasters, government actions, or internet outages.

15. Contact

Questions about these Terms? Contact us:

• Email: [email protected]
• Phone: (402) 899-2501
• Mail: Anvil & Thorne LLC, Omaha, NE